#XPERIA XZ VERIZON PLUS#

I will get a new phone in the next 6 months so it will be a moot point. I would not be so annoyed if it were not for them sending me a replacement (albeit free) 3 year old phone to replace my current 3 year old phone with (on paper) the same VoLTE support.

There are published communication standards for a reason. They are a utility service provider which puts them in a different class of company. I do blame them for treating people that bring their own devices as second class citizens. I don't blame AT&T and Sony for making the business (not technical) decision to not support or certify older phones. That last part 'who can't be bothered buying phones from them', is sort of really the rub. So that info was either incorrect or it is correct but they are just not allowing it on their network (for perhaps valid reasons like Sony not wanting to go through the certification process). 'Well, let's start with you are not informed enough about AT&T inner workings or technology to determine what is and what is not technically capable of working on their Network.' Agreed which is why I called them and a Tier 2 tech confirmed that my phone was capable of VoLTE. They are not going to sweat losing a few people who can't be bothered buying phones from them anyway. They increased their number of connections by 2 million in a little over a year. End of story as far as they're concerned. Not a surprise that none of my phones were on it. It was a year later when AT&T started publishing a list of compatible phones. They were not working with voice over LTE. It didn't matter whether that 'VoLTE switch' was in the phone or not. Since I did see it over the course of several years I knew enough to get rid of all of these phones in 2019 When AT&T announced that phones needed to be voice over LTE compatible and capable in order to work on their Network. Unless maybe you recall seeing that in notification bar. If your phone is already kicked off your unable to see this fact for yourself. That's proof these phones were using the 3-g network and therefore would not be compatible once 3-g went away. The 6p had to have APN manually entered, also dropped to H+ or 4g. I noticed it most with the S6 and 6p, the s6 dropped to an H or an H+ often, especially when I was making a phone call. I had to go through all kind of fuss to get these phones to work by having a SIM card especially provisioned and setting up the APN settings.

#XPERIA XZ VERIZON PLUS#

An international Samsung Galaxy S6, a nexus 6p, an honor 8, one plus 5t. That is in fact, an entirely up to AT&T.ДЄs an AT&T customer I owned several non AT&T devices. Well, let's start with you are not informed enough about AT&T inner workings or technology to determine what is and what is not technically capable of working on their Network. So at least we have choices and when the time comes I will likely switch to from AT&T's list not including it as 'supported', which is different than if the device is technically capable or not, Verizon isn't any better on the customer support front. And of course all of this information they claim to be adding to my account can't be found when I call back. Then they have to have a call back with a Tier 2 tech the next day, which after a 30 min hold disconnects me (on their end not mine). Then they say it won't work on 5G (true) but that is besides the point.

Instead they first agree with me on the technical specs of the phone and say they will add it. 'AT&T is unable to certify that your phone works with our VoLTE network so it will not be supported'. Sounds simple but yet way to complicated for AT&T to just get their act together with a simple statement. The first tier 2 support rep even took down the EMEI number and said they would 'push an app' to my phone (which sounded odd to me). And the first 2 reps told me they could add it. But AT&T telling me that it 'won't' work on their network is incorrect. I get that Sony and AT&T don't want to do the work to get it on the 'accepted' list. Well the phone is technically capable of making voice calls over an LTE network, it is VoLTE capabable.

Xperia xz verizon